JUDUL : ENGLISH FOR TOURISM

PENULIS : Fivy Aprylianne Andries, SS., M.Pd. | Merlin Maukar, SS., MA.

HALAMAN: vi,70

UKURAN: 23cm x 15,5cm

SINOPIS:

Proficiency in English enables tourism professionals to effectively interact with international guests through various communication skills such as telephoning and providing information, which enhances customer satisfaction. English also facilitates cultural interactions, enriching the travel experience and fostering understanding among diverse cultures. Moreover, it is vital for accessing a plethora of tourism-related materials predominantly available in English, aiding tourists in navigating new environments. The text underscores that tourists who can communicate comfortably in English tend to have more enjoyable experiences, leading to longer stays and increased spending, which ultimately benefits the economy. Additionally, mastery of English opens up job opportunities within the sector, with workers possessing strong language skills often preferred for roles requiring direct customer interaction.